The least believable part of the future depicted in sci-fi…

… is frustration free software.

Ive been enjoying catching up in Star Trek: Picard, and everything is infinitely more believable when the software goes wrong.

I think that’s part of why I like DS9 so much: the computer is seemingly malevolent.

I bring this up because while we all want the cool parts of Star Trek to come true, the one thing we can all do now is to make the software we build frustration free. Transporter technology may be too far advanced, but focusing on how the user uses the software and eliminating frustration is something we can do today.

If you think your software is frustration free, look deeper.

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